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Thank you, we have received your request

Thank you for contacting us at what may be a difficult time for you.


One of our client care team will respond to your message soon. If this is between our normal office hours, which are 9am - 6pm Monday to Friday (not including bank holidays), we will attempt to contact you back the same day.

Occasionally, receiving a message later in the day might mean a response happens the following day. At the weekend we will respond on Monday morning (provided it is not a public holiday).

If you do not receive a response from us,  please do not hesitate to email us

This is not an emergency response service, so if your pet is in critical condition and requires urgent care, then please contact your regular vet for help.


Kind Regards,


Roundwood Pet Hospice.

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